Managed Services

There is a relentless increase in global competition and companies are forced to focus on their core competencies in order to ensure their survival, stability and sustained growth. Outsourcing a company’s IT functions like ‘Applications & systems support’ can’t only increase the speed and efficiency of its operations but also lowers costs and reduces the time to market of their offerings. The significance of IT outsourcing becomes evident when companies take a close look their current internal IT productivity and resource utilization.

OFFERINGS
• User Support for application & system
• Application & System maintenance
• Application enhancement

We provides cost effective outsourcing options by adopting the right solution of off shore or near shoring or on site or combination of these. Key to right shoring lies in the balance between effectiveness of the outsourcing, user expectations, productivity levels and costs saving. We formulate the support models by understanding the scope – breadth and depth, and we combine this understanding to generate a support tailored for our clients.

Continuity of our client’s business is seen as a primary requirement. Successful outsourcing is provide through:

• Proven project management methodologies and proven process
• Converting customer expectations into measurable deliverables/service levels
• Choosing and executing the appropriate cost saving model of “right shoring”
• Adopting the right support model and client engagement model

TECHNOLOGIES
• Mainframe
• Client server and Midrange
• Internet/Web related
• ERP (Oracle)
• System Administration
• Database Administration

METHODOLOGY